Order Management within the Portal

Link to video: Order Management in the portal

We have so many great features available within the client portal to ease your day-to-day workflow. 


Here's a few things you can utilize:


  • Check the status of your order
  • Access deliverables (Dropbox)
  • Access the property site backend editor with one click
  • Property Information Form for brochures and brochure samples
  • Help Center information


Shared Properties tab - orders will be shown on this tab if you have been noted as a co-listing agent on an order or if you are copied on email communications and/or delivery emails

Supported Properties tab - used by office admins, brokers, or managers who don't want to be copied on order communications but need access to team orders


Favorite Orders tab - all saved frequently ordered services that can easily be re-ordered with one click


Conversation Feature - pulls all correspondence between yourself and VMD into one place (you no longer have to sift through emails or forward emails to admins!). Use this feature to notify our team about order changes, requests for edits, or scheduling requests.