Terms & Conditions

VMD TERMS & CONDITIONS

Your privacy is an important concern of ours and we have created a Privacy Policy to explain how we protect your privacy. Please review the Privacy Policy posted on the Website at: https://www.vmdpros.com. The Privacy Policy is incorporated herein by reference.

Promotions and Specials

VMD may allow business owners to offer specials, services, products, promotions, and other items to customers by posting and/or displaying advertisements on our Services. The entity posting an advertisement is solely responsible for all goods and services it provides to the user and for any and all injuries, damages, claims, liabilities and costs it may cause the user to suffer, directly or indirectly, in full or in part. The advertisements are not created by or affiliated with VMD and VMD does not endorse any product or service advertised. VMD makes no representations or warranties regarding the accuracy, legality or genuineness of any advertisement. You hereby irrevocably waive all rights related to, and release VMD and its subsidiaries, affiliates, partners, owners, officers, managers, employees and agents from any liabilities arising from or related to any act or omission in connection with your use of any advertised product or service.

Intellectual Property

(a) Ownership. VMD retains all right, title and interest in and to the Services (including past, present and future versions) and all technology employed to manage and deliver the Services, including VMD's proprietary online platform and all software, databases, and algorithms. In addition, all photographs, videos (including property tour videos, walkthrough videos, aerial and drone footage, short-form social media videos, and any raw or edited footage), virtual staging, interactive floor plans, 3D walkthroughs, and any other images, recordings, depictions, or deliverables created by VMD as part of the Services, including virtually staged versions of images supplied by you (collectively, "Media Content"), are and shall remain the sole and exclusive property of VMD. The foregoing includes all related intellectual property, data and information; all enhancements, upgrades, and modifications; all inventions, discoveries, and improvements, including patents, patent applications, and certificates of invention; trade secrets, know-how, and similar rights; copyrights and other rights in works of authorship or expression; and trademarks, service marks, logos, trade dress, and content included in or otherwise part of the Services, but excluding User Content (defined below) (collectively, the "VMD IP"). You acknowledge and agree that you neither own nor acquire any rights in and to the VMD IP except as expressly granted by this Agreement. Any invention created by exploitation of the VMD IP shall automatically transfer to VMD, and you shall execute any and all legal documents necessary to perfect such transfer.

(b) VMD's Right to Use Media Content for Marketing. You acknowledge and agree that VMD creates Media Content, including photographs and videos, in part to promote its own business, and that VMD may use, reproduce, display, edit, modify, publish, and distribute any Media Content, in whole or in part, for VMD's own marketing, advertising, portfolio, website, social media, video platforms, sales, and promotional purposes, in any media now known or later developed, without notice or compensation to you. This right is perpetual, irrevocable, worldwide, and royalty-free, and survives the expiration or termination of this Agreement and the sale, lease, or delisting of the depicted property. You represent and warrant that you have obtained all permissions necessary from the property owner and any occupants for VMD to create Media Content, including photographing, filming, and recording the property, and to use such content as described in this Agreement.

(c) License to Agents. Subject to your payment of all invoices issued by VMD and your compliance with this Agreement, VMD grants you a non-exclusive, non-transferable, non-sublicensable license to use, reproduce, and display the Media Content delivered to you for the purpose of marketing the depicted property and promoting your real estate business, including on your website, social media, video platforms, multiple listing services (MLS), real estate listing platforms, brokerage materials, and print advertising. You may provide Media Content to an MLS or listing platform to the extent required to list the depicted property. You may also provide copies of Media Content to the owner of the depicted property, who may keep and use such content for personal, non-commercial purposes only. The property owner may not sell, license, or otherwise provide Media Content to any other agent, brokerage, or third party for commercial use, including the marketing or listing of the property, without VMD's prior written consent. Any music, sound recordings, or other third-party materials included in Media Content are licensed to VMD and may be used only as part of the Media Content as delivered, and may not be separately extracted or reused.

(d) No Resale or Transfer. Except as permitted in Section (c), you may not sell, resell, license, sublicense, transfer, assign, or otherwise make Media Content available to any third party, whether for compensation or not, without VMD's prior written consent. Prohibited third parties include, without limitation, other agents or brokerages, builders, developers, property managers, stagers, publications, and other media or marketing providers. Any use or transfer of Media Content not expressly permitted by this Agreement is a violation of VMD's intellectual property rights and shall automatically terminate the license granted in Section (c).

(e) Service Obligations Limited to Hiring Client. VMD's obligations with respect to Media Content, including revisions, edits, re-delivery, hosting, technical support, and customer service, are owed solely to the client who engaged and paid VMD for the applicable Services (the "Hiring Client"). VMD has no obligation to provide any service, support, or access to any other person or entity who receives or obtains Media Content, including a subsequent listing agent, property owner, or any party to whom content was provided with or without VMD's consent. Any such third party wishing to obtain services from VMD must enter into a separate agreement with VMD. You are responsible for any use of Media Content by any third party to whom you provide it.

(f) Platform Access. VMD grants you a revocable, limited, non-exclusive, non-transferable, non-sublicensable license to access and use VMD's online platform solely in connection with delivery of the Services to you, in accordance with this Agreement and the policies and requirements specified by VMD from time to time. VMD may maintain, improve, or otherwise modify the Services at its sole discretion and may terminate this platform license at any time.

(g) User Content. VMD is not responsible for any content posted, uploaded, submitted, or otherwise supplied by you or any other user ("User Content"). You retain ownership of your User Content, but you grant VMD a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify User Content as necessary to provide the Services and to create Media Content. You represent that you own or have the necessary rights to all User Content you provide.

(h) Trademarks. The trademarks and service marks located on the Website or within the Services, including without limitation VMDPROS™, are marks of VMD and are the exclusive property of VMD. Except as expressly permitted in this Agreement, you may not use, copy, sell, display, or distribute the Services, any portion thereof, or any of VMD's trademarks, service marks, copyrights, or other intellectual property without VMD's express written permission. You may not post or otherwise make available on the Services any material protected by trademark, copyright, or other proprietary right without the express consent of the owner. The Services may include trademarks, copyrights, and other proprietary rights of third parties; you acknowledge that the Services are not endorsed or sponsored by, or affiliated with, any such third parties, and that the terms of this Agreement apply to all third-party intellectual property on the Services. You agree that you will not challenge VMD's ownership of or rights in any VMD IP.

(i) Enforcement. Any violation of this Section may constitute infringement of trademark, copyright, or other intellectual property rights and may subject you to civil and/or criminal penalties. You are solely liable for any damage resulting from your infringement of intellectual property rights, any unauthorized use or transfer of Media Content by you or any third party to whom you provided it, and any other harm resulting from your actions.

Websites, Links and Content of Third Parties

Your use of certain web sites and/or web pages within the Website also may be subject to additional specific terms as set forth therein (for example, terms that typically govern particular features or offers).


The Services may contain links to websites or applications maintained by third parties. These links are provided solely as a convenience to you and not because we endorse, recommend, encourage, use, or have an opinion about the contents on such websites or applications. VMD expressly disclaims any representations regarding the content or accuracy of materials on such websites or applications or the privacy practices thereof, nor is VMD liable for any failure of products or services offered or advertised at those sites. Such third-party sites may have a privacy policy different from that of VMD and the third- party website may provide less security than the Website. Any decision you make to access websites or applications maintained by other parties is done at your own risk.

Your Representations and Warranties

You represent and warrant that you have the authority to authorize performance of the Services by VMD and you will pay all invoices issued by VMD in connection with the Services pursuant to their terms, which are incorporated herein by reference.


The Services may offer you the opportunity to make communications or post, upload, submit or otherwise supply User Content, which may include communications, comments, pictures, photographs, ratings, reviews, ideas, suggestions, questions, and improvements. You agree not to supply any User Content to VMD or through the Services that is illegal, intentionally false or misleading, or injurious to us or anyone else, or which infringes on the intellectual property rights of any third party or otherwise violates the Agreement. You may not imply that any User Content is in any way sponsored or endorsed by VMD or that VMD guarantees the accuracy of any User Content. We reserve the right without prior notice to remove or edit any User Content, including without limitation as a result of our determination, at our sole discretion, that such User Content is in violation of the Agreement. However, we have no obligation to do so, we do not regularly review User Content and we do not warrant that all User Content on the Services complies with the Agreement. You represent and warrant that you own or otherwise control and/or have authorization to post, upload, submit, or otherwise supply your User Content, that your User Content is accurate, that use of your User Content does not violate this Agreement. Whenever posting, uploading, submitting or otherwise supplying User Content, you agree that you are granting us a non-exclusive, universal, perpetual, irrevocable, sublicensable, commercial and non-commercial right to use, distribute, sell, publish, and otherwise make use of such User Content. You warrant to us that you have the right to grant us these rights to the User Content. You will indemnify, defend and hold us harmless from all claims resulting from your User Content or any breach of the warranties herein. VMD takes no responsibility and assumes no liability for any User Content posted, uploaded, submitted, or otherwise supplied by you or any third party.

Digital Millennium Copyright Act

VMD complies with the requirements of the Digital Millennium Copyright Act (“DMCA”). VMD may terminate your Account and this Agreement with you or any other user of the Services who infringes on the copyrights of another. If you have any concerns or believe that any content on the Website or through the Services in any way constitutes copyright infringement, please contact the agent designated below, who has been designated to respond to reports alleging copyright infringement. Provide the DMCA Agent with the following information in writing (either via paper mail or electronic mail):
  • A physical or electronic signature of the copyright holder or a person authorized to act on his or her behalf;
  • A description of the copyrighted work claimed to have been infringed;
  • A description of the material that is claimed to be infringing or to be the subject of infringing activity, and its location on the Services;
  • Your address, telephone number, and, if available, an email address;
    A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  • A statement that the information in your notice is accurate, and under penalty of perjury, and that you are authorized to act on behalf of the owner of the allegedly infringed copyright.
  • Contact Information of VMD’s DMCA Agent: orders@vmdpros.com

Termination

VMD may at any time terminate this Agreement with you pursuant to its terms. The reasons may include your breach of this Agreement or VMD being required by law to terminate this Agreement. We may also immediately terminate or suspend any user accounts or passwords in the event of any conduct that we deem, in our sole discretion, to be illegal, improper, unacceptable or in any way a breach of this Agreement. In the event of termination or suspension, you agree immediately to cease access to the Website and any of our Services.

If you want to terminate this Agreement with VMD, you may do so by: (A) notifying us at: orders@vmdpros.com, or (B) closing your Accounts for all of the Services that you use. The Disclaimer of Warranty, Limitation of Liability, Indemnification and Release, Choice of Law and Venue, and Miscellaneous sections of the Agreement shall survive termination

Modification of This Agreement

We reserve the right at all times in our sole discretion to discontinue or modify any part of this Agreement, and to improve, modify, discontinue or remove any functionality, information or content appearing on the Services, as we deem necessary or desirable. If we make changes that materially affect your use of the Services we will notify you by sending you an email to the email address that is registered with your Account and/or by posting notice of the change on the Website. Any changes to this Agreement will be effective upon the earlier of our sending an email notice to you or our posting of notice of the changes to our Services. These changes will be effective immediately for new users of our Services. Your use of the Services after we update these Terms and Conditions will constitute acceptance of the modified Terms and Conditions. We suggest that you revisit the Terms and Conditions on occasion to ensure that you stay informed of any notifications of changes to the Services.

Use of Subcontractors

VMD uses third party independent contractors to provide portions of our Services. You expressly acknowledge and agree that some or all of the Services may be provided through a third party independent contractor.

Disclaimer of Warranty

VMD EXPRESSLY DISCLAIMS AND MAKES NO WARRANTIES ABOUT THE WEBSITE OR THE SERVICES. YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK. WE MAKE NO EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES OR GUARANTEES OF ANY KIND ABOUT THE WEBSITE, SERVICES, OR ANY THIRD-PARTY PRODUCTS OR SERVICES MADE AVAILABLE TO YOU BY US, UNLESS SPECIFIED IN WRITING.


VMD HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, THAT THE SERVICES:
ARE MERCHANTABLE;
ARE FIT FOR A PARTICULAR PURPOSE OR NEED;
ARE NON-INFRINGING;
CONTAIN ACCURATE, GENUINE, COMPLETE, UP TO DATE, OR RELIABLE INFORMATION, INCLUDING WITHOUT LIMITATION, ADVERTISEMENTS, FLOOR PLANS, GEOGRAPHICAL LOCATIONS, MEASUREMENTS, ROOM DIMENSIONS AND OTHER DATA PROVIDED THROUGH THE SERVICES;
PROVIDE TIMELY, SECURE AND UNINTERRUPTED RESULTS AND SERVICES;
PROVIDE QUALITY, ERROR FREE OR ANYTHING OTHER THAN “AS IS” RESULTS AND SERVICES; OR
WILL HAVE COMMUNICATIONS SENT TO YOU THAT ARE FREE FROM VIRUSES OR OTHER HARMFUL ELEMENTS.
OTHER THAN AS EXPRESSLY STATED IN THE PRIVACY POLICY, VMD MAKES NO WARRANTIES AS TO PRIVACY OR SECURITY.
NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, GIVEN BY A VMD AGENT OR REPRESENTATIVE SHALL CREATE A WARRANTY.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VMD OR ANY OF ITS OWNERS, MANAGERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSSES OR DAMAGES OF ANY KIND, WHETHER BASED ON CONTRACT, TORT, OR OTHER LEGAL THEORY, OR FOR ANY LOSS OF REVENUE, PROFITS, DATA, PROPERTY, BUSINESS, OR OTHER FINANCIAL LOSSES ARISING OUT OF OR RELATED TO THE SERVICES OR THE INFORMATION CONTAINED THEREIN OR THIS AGREEMENT. THESE EXCLUSIONS APPLY TO, BUT ARE NOT LIMITED TO, ANY CLAIMS, EVEN IF WE KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF POTENTIAL DAMAGES TO YOU.

UNDER NO CIRCUMSTANCES MAY VMD’S LIABILITY EXCEED THE AMOUNT VMD HAS ACTUALLY BEEN PAID BY YOU FOR THE SERVICES IN THE LAST THIRTY (30) DAYS PRIOR TO THE CLAIM AT ISSUE. IF YOU HAVE NOT PAID FOR THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY AGAINST VMD FOR ANY DISPUTE YOU HAVE WITH US SHALL BE TO DISCONTINUE YOUR USE OF THE SERVICES (INCLUDING THE WEBSITE AND PRODUCTS RELATED THERETO).

Indemnification and Release

You agree to defend, indemnify and hold harmless VMD and its owners, managers, officers, employees, successors, assigns, representatives, attorneys, agents, partners, licensors, third-party vendors from and against all claims, damages, losses and expenses, including attorneys’ fees, arising out of or related to your use of the Services, your User Content, any property damage or claim of trespass as a result of VMD providing the Services (but excluding any damage caused by our intentional acts), your violation of any of this Agreement, your violation of any third-party right or your willful misconduct or negligence. This indemnification obligation shall survive the termination of this Agreement and your use of the Services.


You are solely responsible for your interactions with other users of the Services. To the extent permitted under applicable laws, you hereby release VMD from any and all claims or liability related to any content, service, product, or media referenced on or through the Services, any communication with or action or inaction by a user, including a user’s failure to comply with applicable law and/or this Agreement.

Choice of Law and Venue

Any disputes arising out of or related to this Agreement and/or any use by you of the Website and Services shall be governed by and interpreted according to the laws of the State of New Jersey, without regard to conflicts of laws principles. You hereby irrevocably consent and submit to the exclusive jurisdiction of the courts of the State of New Jersey, City of Parsippany, and any federal court sitting within the State of New Jersey for the purpose of adjudicating any dispute or claim arising in connection with this Agreement or the breach, validity or enforceability of any provision of this Agreement and to the personal jurisdiction of such courts over you.

Miscellaneous

This Agreement embodies the entire agreement between you and VMD relating to your use of the Services. We may occasionally change the terms of this Agreement, and any such modifications will become effective once they are posted to the Website. It is your sole responsibility to check the Website from time to time to view any such changes. Your use of the Website and/or Services after any modifications will indicate that you accept and agree to the modified Agreement. No amendment or modification of this Agreement (except as set forth in this paragraph) shall be valid or binding unless expressly approved by VMD in writing and signed by an authorized officer of VMD. You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion. The section headings used herein are for convenience only and shall be of no legal force or effect.


Failure of any party to this Agreement to require performance by another of any provision expressed herein shall in no way affect that party’s right to thereafter enforce such provision; nor shall the waiver by any party of any breach of any provision expressed herein be taken or held to be a waiver of any succeeding or other breach of such provision or as a waiver of the provision itself or of any other provision. If any provision of this Agreement is declared void or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from the remaining portion of this Agreement, which shall otherwise remain in full force and effect. Correspondence should be directed to: orders@vmdpros.com